[The OMAGE comprehension interview: a method for building patient-centered care plans]

Abstract

OMAGE comprehension interviews (CIs) use a card game as a vehicle for active listening. CIs performed by training professionals revealed new information for 92% of patients. CIs seem to be an effective method for building patient-centered management plans, can be used by a wide range of health professionals and as prerequisites for medication reconciliation and patient education.

Keywords: OMAGE; Omage; active listening; card game; comprehension interview; entretien de compréhension; jeu de cartes; patient âgé polypathologique; polypathological elderly patients; écoute active.