[Staff hebdomadaire qualité et gestion des risques en gériatrie: un outil d'appropriation de la démarche qualité pour le management des unités]

Abstract

The quality approach has become essential in geriatric hospital services, but also in the medico-social sector. This process is continuous and shared by all those in charge of the care units, to facilitate unit management and support caregivers in this approach. The weekly structured quality staff meeting is a relevant tool to facilitate the understanding and appropriation of this approach by the medical and nursing managers of the care units.

Keywords: appropriation démarche qualité; appropriation of quality approach; gestion des risques; gériatrie hospitalière; hospital geriatrics; management des unités; quality staff; risk management; staff qualité; unit management.