Applying a Master Project Plan Methodology to Develop an Age-Friendly 4Ms Clinical Documentation Tool

Abstract

The issue of lacking standardized organizational guidance is examined in the context of providing patient-centered care to meet the needs of an aging population. Standardization across an integrated organization is increasingly recognized as a social justice concern in the pursuit of equitable and timely healthcare delivery, particularly as the healthcare industry grapples with a severe nursing shortage in the United States. A master project plan methodology (MPPM) was tested to effectively develop an electronic Age-Friendly 4Ms documentation tool using the system development lifecycle (SDLC) framework. The MPPM successfully guided the design and national implementation, achieving an 84% installation rate across 124 facilities within one of America's largest integrated healthcare systems.

Keywords: Age-Friendly 4Ms; electronic health record; health information systems; mentation; project management; standardized documentation; system development lifecycle; systems thinking.