Competing interests:: Payal Agarwal is leading an evaluation of AI scribes that is funded by the Ontario Ministry of Health, in partnership with OntarioMD and Women’s College Hospital. She reports meeting support from Canada Health Infoway and Digital Health Canada. She is Chief Medical Information Officer at Grand River Hospital and St. Mary’s General Hospital. Rosemarie Lall reports funding from the CONCOR1 project, honoraria from the Ontario College of Family Physicians, and meeting support from the Ontario Medical Association and the Scarborough Ontario Health Team (SOHT). She is co-chair and member of the Scarborough Family Physicians Network, peer leader with OntarioMD, and member of the SOHT Collaboration Council, the Scarborough General Branch Society Executive, the Department of Family and Community Medicine at Scarborough Health Network (SHN) Executive, and the SHN research ethics board. Rajesh Girdhari reports funding from the Department of Family and Community Medicine at the University of Toronto and Ontario Health. No other competing interests were declared.