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. 2024 Sep 30;13(3):22799036241274960.
doi: 10.1177/22799036241274960. eCollection 2024 Jul.

Informal caregivers compared with users and health workers on well-being and respect for human rights in mental health care services

Michela Atzeni  1 , Diego Primavera  2 , Cesar Ivan Aviles Gonzales  3 , Maura Galletta  2 , Sonia Marchegiani  4 , Giuseppe La Torre  5 , Federica Sancassiani  2 , Marcello Nonnis  6 , Antonio Urban  7 , Elisa Cantone  2 , Ferdinando Romano  5 , Antonio E Nardi  8 , Mauro G Carta  2
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Informal caregivers compared with users and health workers on well-being and respect for human rights in mental health care services

Michela Atzeni et al. J Public Health Res. .

Abstract

Background: This study aimed to measure differences among informal caregivers, users, and mental healthcare workers (MHW) regarding job/organizational satisfaction and perceptions of respect for rights in the mental health services of one region of Italy.

Methods: A sample of 100 caregivers, 240 MHW, and 200 users completed the "Well-Being at Work and Respect for Human Rights Questionnaire" (WWRR) in community mental health centers in Sardinia.

Results: Caregivers reported higher satisfaction toward MHW on perceiving respect for human rights among users (5.2 ± 1.0 vs 5.1 ± 1.1, p < 0.0001) and health professionals (5.3 ± 0.8 vs 4.5 ± 1.3, p < 0.0001) and organization well-being (5.1 ± 1.2 vs 3.9 ± 1.3, p < 0.0001); toward users about respect of rights of MHW (5.3 ± 0.8 vs 4.9 ± 1.2, p < 0.0001) and both toward users and MHW on dissatisfaction on resources (p < 0.0001). Caregivers strongly highlighted insufficient resources for services.

Conclusion: Despite caregiver satisfaction, resource deficiencies signal a critical juncture in Italian mental health care. Continued cuts in healthcare spending, especially in mental health, raise concerns for future outcomes.

Keywords: Caregivers; Italian mental health care model; mental health; organizational wellbeing; psychosocial disability; quality of care.

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Conflict of interest statement

The author(s) declared no potential conflicts of interest with respect to the research, authorship, and/or publication of this article.

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