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. 2024 Oct 17;14(10):960.
doi: 10.3390/bs14100960.

Start Task Crafting, Stay Away from Cyberloafing: The Moderating Role of Supervisor Developmental Feedback

Man Hai  1 , Xuyao Wu  1 , Bingping Zhou  2 , Ye Li  1
Affiliations

Start Task Crafting, Stay Away from Cyberloafing: The Moderating Role of Supervisor Developmental Feedback

Man Hai et al. Behav Sci (Basel). .

Abstract

Cyberloafing as a production deviance behavior raises organizational concerns. Unfortunately, it is unknown how to minimize cyberloafing from a bottom-up perspective, particularly different types of cyberloafing. This study draws on the job crafting and dual-process theory to construct a framework for understanding the relationship between task crafting and passive-active cyberloafing, as well as their boundary condition (i.e., supervisor developmental feedback). We adopted a convenient sampling method, following a two-stage sampling with a time interval of 2 weeks. A sample of 614 full-time employed adults were recruited from the online survey. The results showed that: (1) Task crafting was negatively related to passive and active cyberloafing, respectively. (2) The impact of task crafting on passive cyberloafing rather than active cyberloafing was moderated by supervisor developmental feedback, such that task crafting had significant negative relations with passive cyberloafing when supervisor developmental feedback was higher (vs. lower). Overall, our research findings indicate that passive cyberloafing seems more sensitive to the organizational environment than active cyberloafing, thus different types of cyberloafing have different intervention strategies.

Keywords: active cyberloafing; passive cyberloafing; supervisor developmental feedback; task crafting.

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Conflict of interest statement

The authors declare no conflicts of interest.

Figures

Figure 1
Figure 1
Hypothesized model of relationships among task crafting, developmental feedback, passive and active cyberloafing.
Figure 2
Figure 2
Unstandardized structural path coefficients and standard errors (in parentheses) for the structural equation model. Dashed arrows indicate non-significant effects. * p < 0.05, ** p < 0.01.
Figure 3
Figure 3
The moderating effect of supervisor development feedback on the relationship between task crafting and passive cyberloafing.
See this image and copyright information in PMC

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