Individuals’ Access and Use of Patient Portals and Smartphone Health Apps, 2020
- PMID: 39571059
- Bookshelf ID: NBK609332
Individuals’ Access and Use of Patient Portals and Smartphone Health Apps, 2020
Excerpt
In May 2020, the Office of the National Coordinator for Health IT (ONC) finalized federal rulemaking that aimed to increase the access, exchange, and use of electronic health information by patients and their caregivers (1). This rule implements key provisions of the 21st Century Cures Act that require certain certified health IT developers to adopt secure, standards-based application programming interfaces (APIs) that enable individuals to access and manage their health records using a smartphone health app of their choice (2). This brief analyzes data from the
Sections
- Highlights
- About six in 10 individuals nationwide were offered a patient portal in 2020 – this represents a 17 percentage point increase since 2014.
- Among individuals offered a patient portal, more than six in 10 accessed it at least once in 2020 – this represents an 11 percentage point increase from 2017.
- Nearly four in 10 patient portal users accessed their health information using a smartphone health app in 2020.
- Patient portal users who access their health information using multiple methods access their portal more frequently than those who use only one method.
- Individuals’ use of patient portals to communicate and share health information has increased since 2017.
- About a third of patient portal users downloaded their online medical record in 2020 – this proportion has nearly doubled since 2017.
- The top two reasons for not accessing a patient portal have remained consistent since 2017, with individuals citing their preference to speak to a health care provider directly and perceived lack of need.
- Individuals encouraged by their health care provider access and use their patient portal at higher rates compared to those not encouraged.
- Eighty-five percent of individuals who have a mobile health app reported using it at least once in the past year.
- About seven in 10 individuals with a mobile health app used it to track progress on a health-related goal in 2020.
- Summary
- Data Availability
- References
- Acknowledgements
References
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- Department of Health and Human Services, Office of the Secretary; 21st Century Cures Act: Interoperability, Information Blocking, and the ONC Health IT Certification Program (85 FR 25642) 2020 May 01; https://www.federalregister.gov/documents/2020/05/01/2020-07419/21st-cen...
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- U.S. Congress; 21st Century Cures Act. 2016 Dec 13; https://www.gpo.gov/fdsys/pkg/PLAW-114publ255/pdf/PLAW-114publ255.pdf
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- Johnson C, Krakow M, Patel V. Access and Use of Electronic Health Information by Individuals with Cancer: 2017-2018. Washington DC: Office of the Assistant Secretary for Technology Policy; No.50 Health IT Data Brief. 2020 - PubMed
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- Johnson C, Patel V. Individuals use of online medical records and technology for health needs. Washington DC: Office of the Assistant Secretary for Technology Policy; No.40 Health IT Data Brief. 2018 - PubMed
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- Johnson C, Patel V. Trends in Individuals Access, Viewing and Use of Online Medical Records and Other Technology for Health Needs: 2017-2018. Washington DC: Office of the Assistant Secretary for Technology Policy; No.48 Health IT Data Brief. 2019 - PubMed
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