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. 2024 Nov 22;77(5):e20230287.
doi: 10.1590/0034-7167-2023-0287. eCollection 2024.

Knowledge sharing: nurse managers' practices

[Article in English, Portuguese]
Ana Lúcia Arcanjo Oliveira Cordeiro  1 , Rosana Maria de Oliveira Silva  1 , Josicélia Dumêt Fernandes  1 , Gilberto Tadeu Reis da Silva  1
Affiliations

Knowledge sharing: nurse managers' practices

[Article in English, Portuguese]
Ana Lúcia Arcanjo Oliveira Cordeiro et al. Rev Bras Enferm. .

Abstract
in English, Spanish

Objective: To analyze how management practices for sharing knowledge are developed in public hospitals in the context of nursing.

Methods: Qualitative research, carried out with 15 nurse managers from six public hospitals, from July to September 2022. Data were collected through semi-structured interviews and analyzed according to content analysis and in a model for sharing knowledge at work.

Results: Knowledge sharing in nursing occurs through intraand extra-organizational training (training, courses and events), use of digital communication tools (media and social networks) and individual and collective contact between professionals during the service (experiences, exchange of experiences and assessment feedback).

Final considerations: Sharing knowledge is relevant to nursing work. To improve it, it must be understood that effective sharing occurs from person to person, in their daily practices, and must be conducted as a strategically planned process by nurse managers.

Objetivo:: Analizar cómo se desarrollan prácticas de gestión para compartir conocimientos en hospitales públicos en el contexto de la enfermería.

Métodos:: Investigación cualitativa, realizada con 15 gerentes de enfermería de seis hospitales públicos, de julio a septiembre de 2022. Los datos fueron recolectados mediante entrevistas semiestructuradas y analizados según análisis de contenido y en un modelo de intercambio de conocimientos en el trabajo.

Resultados:: El intercambio de conocimientos en enfermería ocurre a través de capacitación intra y extra organizacional (capacitaciones, cursos y eventos), uso de herramientas de comunicación digital (medios de comunicación y redes sociales) y contacto individual y colectivo entre profesionales durante el servicio (experiencias, intercambio de experiencias y retroalimentación de evaluación).

Consideraciones finales:: Compartir conocimientos es relevante para el trabajo de enfermería. Para mejorarlo, es necesario comprender que el compartir efectivo ocurre de persona a persona, en sus prácticas cotidianas, y debe ser realizado como un proceso estratégicamente planificado por los enfermeros gestores.

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