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. 2024 Dec 13;77(5):e20230529.
doi: 10.1590/0034-7167-2023-0529. eCollection 2024.

Nurses' experience regarding patient safety in mobile pre-hospital care

[Article in English, Portuguese]
Affiliations

Nurses' experience regarding patient safety in mobile pre-hospital care

[Article in English, Portuguese]
Eduardo Dias Filipe et al. Rev Bras Enferm. .

Abstract

Objectives: to understand nurses' experience regarding patient safety in mobile pre-hospital care.

Method: a qualitative, exploratory and descriptive study, conducted with nurses active in mobile pre-hospital care services. Semi-structured interviews were conducted, audio-graved and submitted to Bardin's content analysis.

Results: from four thematic categories established, nurses reported the care and management skills necessary to work in this service. They demonstrated a commitment to ensuring safe care for patients, staff and spectators. They highlighted the actions taken to prevent and mitigate incidents. However, they based their experiences on practice protocols and individual actions, expressing the need to improve knowledge about patient safety.

Final considerations: mobile pre-hospital care nurses' experience in relation to patient safety was limited, suggesting the need for training on the subject, alignment of work processes and implementation of strategies, aiming to guarantee safe care.

Objetivos:: comprender la experiencia de enfermeros en relación con la seguridad del paciente en la atención prehospitalaria móvil.

Métodos:: estudio cualitativo, exploratorio y descriptivo, realizado con enfermeros actuantes en servicios de atención prehospitalaria móvil. Se realizaron entrevistas semiestructuradas, audiogravadas y sometidas al análisis de contenido de Bardin.

Resultados:: a partir de cuatro categorías temáticas establecidas, los enfermeros informaron las habilidades de atención y gestión necesarias para actuar en este servicio. Demostraron un compromiso para garantizar una atención segura para los pacientes, el personal y los espectadores. Destacaron las acciones tomadas para prevenir y mitigar incidentes. Sin embargo, basaron sus experiencias en protocolos de práctica y acciones individuales, expresando la necesidad de mejorar el conocimiento sobre la seguridad del paciente.

Consideraciones Finales:: la experiencia de los enfermeros que actúan en la atención prehospitalaria móvil en relación a la seguridad del paciente ha sido limitada, sugiriendo la necesidad de capacitación en el tema, alineación de procesos de trabajo e implementación de estrategias, con el objetivo de garantizar una atención segura.

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