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Review
. 2025 Mar;16(3):329-348.
doi: 10.1007/s13300-024-01688-2. Epub 2025 Jan 12.

Young Adults with Type 1 Diabetes' Clinical Outcomes and Satisfaction Related to the Use of Videoconferencing for Type 1 Diabetes Healthcare: A Narrative Review

Steven James  1   2   3 , Mahira Saiyed  4 , Olive James  5 , Rutul Gokalani  6 , Megan Paterson  7 , Kiran Mejia Mehta  8 , Emma Klatman  9 , Judy Craft  10 , Roopa Mehta  11
Affiliations
Review

Young Adults with Type 1 Diabetes' Clinical Outcomes and Satisfaction Related to the Use of Videoconferencing for Type 1 Diabetes Healthcare: A Narrative Review

Steven James et al. Diabetes Ther. 2025 Mar.

Abstract

Introduction: Young adulthood is well documented as being a particularly challenging area of type 1 diabetes (T1D) healthcare. Many young adults with T1D (YAT1D) are distracted from effective disease self-management; T1D healthcare service engagement can be problematic and inconsistent, and high rates of unplanned healthcare contacts prevail. Video conferencing use can facilitate services to be flexible and responsive. We aimed to evaluate clinical outcomes and satisfaction related to the use of videoconferencing for T1D healthcare in YAT1D.

Methods: A quantitative narrative review was undertaken, using a systematic process. PubMed, Scopus and CINAHL were searched (until August 2023) to identify relevant articles, using Medical Subject Headings and keywords. A total of 12 records (eight studies) from four countries were retrieved.

Results: Ten records considered clinical outcomes; eight of these records focused on the effectiveness of videoconferencing as part of routine care. Findings largely demonstrate benefits to glycaemic control, particularly when used during the COVID-19 pandemic; no data were available relating to the impact of videoconferencing use on blood pressure and lipid control in YAT1D. Four records considered satisfaction with use of videoconferencing, with data indicating YAT1D were satisfied with the use of videoconferencing technology.

Conclusions: There is a need to configure T1D healthcare services to incorporate and offer use of videoconferencing technology, where applicable, appropriate and acceptable for YAT1D, and feasible and workable for service providers. This will require some adjustments from healthcare systems and possible changes to funding mechanisms.

Keywords: Telemedicine; Type 1 diabetes; Videoconferencing; Virtual; Young adult.

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Conflict of interest statement

Declarations. Conflicts of Interest: Steven James, Mahira Saiyed, Olve James, Rutul Gokalani, Megan Paterson, Kiran Mejia Mehta, Emma Klatman, and Judy Craft have nothing to disclose. Roopa Mehta is an Editorial Board member of Diabetes Therapy. Roopa Mehta was not involved in the selection of peer reviewers for the manuscript nor any of the subsequent editorial decisions. Ethical Approval: This article is based on previously conducted studies and does not contain any new studies with human participants or animals performed by any of the authors.

Figures

Fig. 1
Fig. 1
PRISMA flow chart [21]
See this image and copyright information in PMC

References

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