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. 2025 Mar-Apr;40(2):64-66.
doi: 10.1097/JMQ.0000000000000219. Epub 2025 Feb 28.

Promoting a Culture of Civility in High-Reliability Organizations

John S Murray  1 , Jeannine Campbell  2 , Stacey Larson  3
Affiliations

Promoting a Culture of Civility in High-Reliability Organizations

John S Murray et al. Am J Med Qual. 2025 Mar-Apr.
No abstract available

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References

    1. Phillips RA, Schwartz RL, Sostman HD, Boom ML. Development and expression of a high-reliability organization. NEJM Catal Innov Care Deliv. 2021;2:1–24.
    1. Freedman B, Li WW, Liang Z, Hartin P, Biedermann N. The prevalence of incivility in hospitals and the effects of incivility on patient safety culture and outcomes: a systematic review and meta-analysis. J Adv Nurs. 2024. doi:10.1111/jan.16111. - DOI
    1. Jackson D, Usher K, Cleary M. Workplace incivility: insidious, pervasive and harmful. Int J Ment Health Nurs. 2024;33:483–486.
    1. Peng X. Advancing workplace civility: a systematic review and meta-analysis of definitions, measurements, and associated factors. Front Psychol. 2023;14:1–20.
    1. Alsadaan N, Ramadan OME, Alqahtani M. From incivility to outcomes: tracing the effects of nursing incivility on nurse well-being, patient engagement, and health outcomes. BMC Nurs. 2024;23:1–16.

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