The consultation under the microscope: a strategy for group video supervision

Abstract

In this paper, we to share our development of feedback and supervision methods using video. During the last 32 years, we have developed methods of supervision in the consultation lab on Kalymnos, Greece, with more than 5,000 Danish and Swedish GPs attending. We describe how to supervise video of role-plays, real-life consultations and a new method, supervision of supervision. This work is significant because nobody - to our knowledge - has done this both in depth and extensively. 'Five Bullets': Development of methods of video-based feedback and supervision on Kalymnos; Examining the conversation as it were 'under the microscope' - First step: Training consultation skills using video-recorded patient roleplays - Second step: Supervision of 'real life' consultations on video - Third step: Recording the supervision process and reviewing it afterwards.

Keywords: Supervision; consultation; feedback; primary care; video.