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. 2025 Mar 20;25(1):412.
doi: 10.1186/s12913-025-12565-4.

TICU-Feedback-Tool: development and pilot application of a questionnaire to assess performance in tele-intensive care collaborations

Franziska Lezius  1 , Karin Steinecke  2 , Anne Herholz  2   3 , Stephen Schüürhuis  4 , Andreas Edel  2 , Michaela Niebank  5 , Nicolai Andrees  6 , Claudia D Spies  2 , Björn Weiss  2 ; U START TICU consensus group
Collaborators, Affiliations

TICU-Feedback-Tool: development and pilot application of a questionnaire to assess performance in tele-intensive care collaborations

Franziska Lezius et al. BMC Health Serv Res. .

Abstract

Background: Telemedicine is a suitable vehicle to facilitate collaboration among hospitals across borders, with the COVID-19 pandemic paving the way for rapidly growing tele-intensive care (TICU) networks, aiming to improve quality of care. Hitherto there are no validated instruments to assess and evaluate performance in international TICU collaboration.

Methods: We conducted a prospective, structured survey development study with a single-step online expert consensus approach and a pilot application.

Results: We propose a 26-indicator TICU-Feedback-Tool assessing user-friendliness, subjective benefit and usability, acceptance and potential for improvement in TICU networks. The instrument is suitable for self-reporting by online questionnaire.

Conclusion: We suggest a pilot version of a feedback questionnaire for quality management in (inter-)national TICU networks that will be subject to revisions in the future.

Keywords: Feedback; Intensive care unit; Quality; Telemedicine.

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Conflict of interest statement

Declarations. Ethics approval and consent to participate: The study was approved by the local ethics committee of Charité – Universitätsmedizin Berlin (registered under No. EA2/163/23). Informed consent to participate was obtained from all of the participants in this study prior to participation. The study was conducted in compliance with the Declaration of Helsinki. Consent for publication: Not applicable. Competing interests: The authors declare no competing interests.

Figures

Fig. 1
Fig. 1
Development of TICU-Feedback-Tool
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