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. 2025 Jul 1;15(1):20807.
doi: 10.1038/s41598-025-94625-7.

Factors influencing the intention of textile and garment SMEs to adopt digital technologies and its impact on performance

Aries Susanty  1 , Nia Budi Puspitasari  2 , Geovany Sondang Siahaan  2 , Sigit Setiawan  3 , Muhammad Syafrudin  4
Affiliations

Factors influencing the intention of textile and garment SMEs to adopt digital technologies and its impact on performance

Aries Susanty et al. Sci Rep. .

Abstract

This study aims to identify the factors influencing textile and garment SMEs' intentions to adopt digital technology. A survey of owners of textile and garment SMEs respondents was conducted to explore the determinants that shape SMEs' decisions to adopt digital technology using the Unified Theory of Acceptance and Use of Technology (UTAUT), which was extended with six additional variables: trust and perceived risk for internal of SMEs, competitive pressure and government support for external of SMEs, and non-financial and financial performance for the impact of digital technology on SMEs business. The findings indicate a significant influence of performance expectancy, effort expectancy, trust, government support, and competitive pressure on digital technology adoption by textile and garment SMEs. Then, facilitating condition and behavioural intention significantly influence actual behavior to use, impacting both financial and non-financial performance. The study's findings provide vital insights for owners of SMEs and government (policymakers) for the successful adoption of digital technology. The integration of digital technologies requires specialized skills. Governments and industry associations can implement training programs to equip workers with the necessary skills for operating digital machinery and managing digital systems.

Keywords: Behavioural intention; Digital technology; Extension of the UTAUT model; Textile and garment SMEs.

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Conflict of interest statement

Declarations. Ethic approval: The method carried out in this study is following our institution’s guidelines and regulations. All statements and experiment protocols were approved by our institution, responsible for ensuring the research’s ethical and legal conduct. The full name of the ethics committee/institutional review board from Diponegoro University is Professor Suherman, Professor Firmansyah, and Doctor Dr. Ahmad Zulfa Juniarto. The researchers sent the request letter to the potential respondents before participating in this study. Human ethics and consent to participate: Informed consent was obtained from all subjects and/or their legal guardian(s). Competing interests: The authors declare no competing interests.

Figures

Fig. 1
Fig. 1
The PRISMA flowchart used for the selection of the relevant manuscripts.
Fig. 2
Fig. 2
Proposed conceptual model.
Fig. 3
Fig. 3
Flowchart Describing the Steps in Conducting this Research.
Fig. 4
Fig. 4
Empirical model based on the result of hypothesis testing.
See this image and copyright information in PMC

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