Skip to main page content
U.S. flag

An official website of the United States government

Dot gov

The .gov means it’s official.
Federal government websites often end in .gov or .mil. Before sharing sensitive information, make sure you’re on a federal government site.

Https

The site is secure.
The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely.

Access keys NCBI Homepage MyNCBI Homepage Main Content Main Navigation
. 2025 Jul 23;334(7):592-605.
doi: 10.1001/jama.2025.11178. Online ahead of print.

Telehealth and Online Cognitive Behavioral Therapy-Based Treatments for High-Impact Chronic Pain: A Randomized Clinical Trial

Affiliations

Telehealth and Online Cognitive Behavioral Therapy-Based Treatments for High-Impact Chronic Pain: A Randomized Clinical Trial

Lynn L DeBar et al. JAMA. .

Abstract

Importance: Cognitive behavioral therapy (CBT) skills training interventions are recommended first-line nonpharmacologic treatment for chronic pain, yet they are not widely accessible.

Objective: To examine effectiveness of remote, scalable CBT-based chronic pain (CBT-CP) treatments (telehealth and self-completed online) for individuals with high-impact chronic pain, compared with usual care.

Design, setting, and participants: This comparative effectiveness, 3-group, phase 3 randomized clinical trial enrolled 2331 eligible patients with high-impact chronic musculoskeletal pain from 4 geographically diverse health care systems in the US from January 2021 through February 2023. Follow-up concluded in April 2024.

Interventions: Participants were randomized 1:1:1 to 1 of 2 remote, 8-session, CBT-based skills training treatments: health coach-led via telephone/videoconferencing (health coach; n = 778) or online self-completed program (painTRAINER; n = 776); or to usual care plus a resource guide (n = 777).

Main outcomes and measures: The primary outcome was attaining or exceeding the minimal clinically important difference (MCID) in pain severity score (≥30% decrease; score range, 0-10) on the 11-item Brief Pain Inventory-Short Form from baseline to 3 months; 6 and 12 months from baseline were secondary time points. Secondary outcomes at 3, 6, and 12 months included pain intensity, pain-related interference, PROMIS (Patient-Reported Outcomes Measurement Information System) social role and physical functioning; and patient global impression of change.

Results: Among 2331 eligible randomized individuals (mean age, 58.8 [SD, 14.3] years; 1712 [74%] women; 1030 [44%] rural/medically underserved), 2210 (94.8%) completed the trial. At 3 months, the adjusted percentage of participants achieving 30% or greater decrease in pain severity score was 32.0 (95% CI, 29.3-35.0) in the health coach group, 26.6 (95% CI, 23.4-30.2) in the painTRAINER group, and 20.8 (95% CI, 18.0-24.0) in the usual care group. Both intervention groups were significantly more likely to attain an MCID in pain severity compared with control (health coach vs usual care: relative risk [RR], 1.54 [95% CI, 1.30-1.82]; painTRAINER vs usual care: RR, 1.28 [95% CI, 1.06-1.55]), and the health coach program was more effective than the online self-completed painTRAINER program (health coach vs painTRAINER: RR, 1.20 [95% CI, 1.03-1.40]). Statistically significant benefits were observed for both intervention groups vs usual care at 6 and 12 months after randomization for the pain severity outcomes and for other secondary pain and functioning outcomes.

Conclusions and relevance: Remote, scalable CBT-CP treatments (delivered either via telehealth or self-completed modules online) resulted in modest improvements in pain and related functional/quality-of-life outcomes compared with usual care among individuals with high-impact chronic pain. These lower-resource CBT-CP treatments could improve availability of evidence-based nonpharmacologic pain treatments within health care systems.

Trial registration: ClinicalTrials.gov Identifier: NCT04523714.

PubMed Disclaimer

Conflict of interest statement

Conflict of Interest Disclosures: Dr Keefe reported receiving grants from Duke University during the conduct of the study; in addition, Duke University, on behalf of Dr Keefe, holds the copyright to painTRAINER. This online program is free to all who wish to use it; neither Duke University nor Dr Keefe receives any funds for the use of this online program. Dr Cook reported receiving grants from the Centers for Disease Control and Prevention and the Patient-Centered Outcomes Research Institute outside the submitted work. No other disclosures were reported.

Figures

Figure 1.
Figure 1.. Flow of Participants Through Trial
ACPA indicates American Chronic Pain Association. aPain, Enjoyment of Life, General Activity (PEG) scale assessing pain intensity and interference, calculated as sum of 3 items (each 0-10; total scale range, 0-30; higher score worse). Eligibility screening was tiered. Individuals without high-impact chronic pain were not asked the PEG questions. Those without PEG score ≥12 were not asked the other questions about behavioral treatment and planned surgery. bRandomization stratified by sex (male vs female), clinical site, baseline pain severity score (<7 vs ≥7), and rural/medically underserved residency (yes vs no). cOf 249 (painTRAINER): 13 withdrew, 1 became incarcerated, and 2 died; 233 remained in study but 212 could not be reached during the treatment period, 8 no longer interested in intervention, 5 had other health/life issues, 3 did not like intervention services, 3 gave no reason, and 2 did not have time. Of 118 (health coach): 16 withdrew and 1 died; 101 remained in study but 74 could not be reached, 16 did not have time, 3 had other health/life issues, 3 gave no reason, 2 did not like intervention services, 2 no longer interested, and 1 had privacy concerns. dTwelve treatment providers delivering intervention; median number of patients treated by each, 69 (IQR, 52-76) (range, 24-110). eDid not meet the electronic health records–based eligibility criteria. fPatients were assessed at follow-up regardless of number of sessions completed. gMay have completed follow-up assessment(s) prior to the event and would consequently be counted as having completed any follow-up.
Figure 2.
Figure 2.. Adjusted Percentage With 30% or Greater Reduction in Pain Severity (Primary Outcome)
The primary outcome occurred at 3 months. Whiskers indicate 95% CIs. Adjustment of outcomes is explained in footnote b of Table 2.

References

    1. Chronic pain and high-impact chronic pain in US adults, 2023. US Centers for Disease Control and Prevention. Published November 21, 2024. Accessed June 20, 2025. https://stacks.cdc.gov/view/cdc/169630
    1. Pitcher MH, Von Korff M, Bushnell MC, Porter L. Prevalence and profile of high-impact chronic pain in the United States. J Pain. 2019;20(2):146-160. doi: 10.1016/j.jpain.2018.07.006 - DOI - PMC - PubMed
    1. Baker MB, Liu EC, Bully MA, et al. Overcoming barriers: a comprehensive review of chronic pain management and accessibility challenges in rural America. Healthcare (Basel). 2024;12(17):1765. doi: 10.3390/healthcare12171765 - DOI - PMC - PubMed
    1. Zhao G, Okoro CA, Hsia J, Garvin WS, Town M. Prevalence of disability and disability types by urban-rural county classification—US, 2016. Am J Prev Med. 2019;57(6):749-756. doi: 10.1016/j.amepre.2019.07.022 - DOI - PMC - PubMed
    1. Skelly AC, Brodt ED, Kantner S, Diulio-Nakamura A, Mauer K, Shetty KD. Systematic Review on Noninvasive Nonpharmacological Treatment for Chronic Pain: Surveillance Report 3: Literature Update Period: January 2021 Through March 2022. Agency for Healthcare Research and Quality; 2022. - PubMed

Associated data