Perceptions on financial exploitation and technology-based solutions among older adults

Abstract

Financial exploitation of older adults is rising significantly, necessitating effective interventions. This qualitative study examined perceptions and experiences of technology use among 40 adults over age 60 through rural and urban focus groups. Three primary themes emerged: technology knowledge gaps, trust and privacy concerns dependent on source credibility, and reactive rather than proactive approaches to combating financial exploitation. Urban participants demonstrated greater technology comfort and more sophisticated protective strategies than their rural counterparts. Findings suggest that effective interventions should provide in-person, step-by-step guidance from trusted institutions, simplify technical terminology, and promote proactive security measures.

Keywords: Digital literacy; financial exploitation; fraud prevention; older adults; technology adoption.