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. 2025 Sep 17;21(931):1648-1651.
doi: 10.53738/REVMED.2025.21.931.47782.

[Collaborative mental health triage : a public health-oriented strategy]

[Article in French]
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[Collaborative mental health triage : a public health-oriented strategy]

[Article in French]
Julia Sader et al. Rev Med Suisse. .

Abstract

In response to the growing number of frequently misdirected mental health requests, a rapid and precise assessment protocol has been developed to optimize the initial triage process. This approach, based on cooperation between public and private entities, facilitates the early detection of cases requiring specialized psychiatric care while redirecting others to appropriate treatments or specific referrals. Structured in three phases over several weeks, the program aims to optimize resource allocation, reduce the saturation of specialized services, and improve accessibility. This tangible public health tool is designed to improve care pathways and limit additional costs.

Devant la croissance des demandes de prise en charge en santé mentale, fréquemment mal orientées, un protocole d’évaluation rapide et précis a été élaboré dans le but d’optimiser le processus de triage initial. Ce dispositif, basé sur une coopération entre entités publiques et privées, facilite la détection précoce des cas nécessitant une prise en charge psychiatrique spécialisée, tout en redirigeant les autres vers des traitements appropriés ou des recommandations spécifiques. Structuré en trois phases s’étalant sur plusieurs semaines, ce programme a pour but d’optimiser l’allocation des ressources, de diminuer la saturation des services spécialisés et d’améliorer l’accessibilité. Il constitue un levier de santé publique concret visant à améliorer les parcours de soins et à limiter les surcoûts.

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Conflict of interest statement

les auteurs n’ont déclaré aucun conflit d’intérêts en relation avec cet article.

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