Perceptions of doctors, medical students, and patients on the use of smartphones and digital devices in patient care

Abstract

Background Integration of smart mobile devices (SMD) like smartphones and digital tablets into medical practice continues to be hindered despite the benefits of access to guidelines at the point of care and patient safety. The barriers include administrator attitudes, perceptions about how patients would receive it, shyness about accessing it in the presence of coworkers, and perceived attrition in medical education. We aimed to understand the perceptions of doctors, medical students, and patients about the use of SMDs in patient care areas. Methods A cross-sectional survey of doctors, medical students, and patients across multiple states in India was conducted. Data were collected using a validated questionnaire after ethical clearance and participant consent. A sample size of 385 was estimated for each group (95% confidence interval, alpha error 0.5, power 80%). Results 406 doctors, 425 medical students, and 418 patients responded to the survey. 92% doctors, 96% medical students, and 57% patients owned an SMD. 81% doctors had used an SMD for patient care, with a little over 50% having used it in front of their juniors, and only 34% approved the use in patient contact areas. 99% medical students used SMD for studying; 93% advocated it to their juniors for learning, but only 68% used it in front of their juniors, and 29% in front of their patients. About 90% patients were ready for doctors to use SMDs in front of them, with over 75% agreeing that SMD use will lead to better and safer care. Conclusions SMDs are widely used in the patient care area and for medical education. Some perceived barriers such as patient perceptions about doctors require behavioural change and acceptance of changing times.