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. 1983 Aug;33(253):511-3.

Evaluation of a training scheme for receptionists in general practice

R Silverstone, L Southgate, M R Salkind

Evaluation of a training scheme for receptionists in general practice

R Silverstone et al. J R Coll Gen Pract. 1983 Aug.

Abstract

Two training courses for receptionists in general practice were evaluated by questioning participants and doctors before and after the course took place. The results indicated that the training had been enjoyed and that participants had acquired a good deal of knowledge which they would be able to use effectively in their jobs. The courses and the evaluation exercise are described.

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