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. 1993 Oct;19(10):424-47; discussion 448-52.
doi: 10.1016/s1070-3241(16)30025-6.

A framework for the continual improvement of health care: building and applying professional and improvement knowledge to test changes in daily work

P B Batalden  1 , P K Stoltz
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A framework for the continual improvement of health care: building and applying professional and improvement knowledge to test changes in daily work

P B Batalden et al. Jt Comm J Qual Improv. 1993 Oct.

Abstract

We seem to lack a well-defined, comprehensive, and shared understanding of what is required for the continual improvement of health care--at the organizational and the industry levels. This article presents a framework that defines the new body of knowledge which, when joined with the professional knowledge of health care workers, can make continual improvement possible; and gives requirements for building and applying this knowledge to bring about improvement in health care organizations.

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