Comment on

• Total quality management: field of dreams?

  Bigelow B, Arndt M. Bigelow B, et al. Health Care Manage Rev. 1995 Fall;20(4):15-25; discussion 28-9, 30-33. doi: 10.1097/00004010-199502040-00003. Health Care Manage Rev. 1995. PMID: 8543468 Review.
• The implementation of total quality management in hospitals: how good is the fit?

  Arndt M, Bigelow B. Arndt M, et al. Health Care Manage Rev. 1995 Fall;20(4):7-14; discussion 26-7, 30-3. Health Care Manage Rev. 1995. PMID: 8543473