Skip to main page content
U.S. flag

An official website of the United States government

Dot gov

The .gov means it’s official.
Federal government websites often end in .gov or .mil. Before sharing sensitive information, make sure you’re on a federal government site.

Https

The site is secure.
The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely.

Access keys NCBI Homepage MyNCBI Homepage Main Content Main Navigation
Editorial
. 1998 Apr;13(4):280-2.
doi: 10.1046/j.1525-1497.1998.00084.x.

Patient satisfaction with health care: critical outcome or trivial pursuit?

Editorial

Patient satisfaction with health care: critical outcome or trivial pursuit?

R Kravitz. J Gen Intern Med. 1998 Apr.
No abstract available

PubMed Disclaimer

References

    1. Rosenthal GE, Harper DL. Cleveland health quality choice: a model for collaborative community-based outcomes assessment. Joint Comm J Qual Improv. 1994;20(8):425–42. - PubMed
    1. Spoeri RK, Ullman R. Measuring and reporting managed care performance: lessons learned and new initiatives. Ann Intern Med. 1997;127(8 pt 2):726–32. - PubMed
    1. Gerteis M, Edgman-Levitan S, Daley J, Delbanco TL, editors. Through the Patient's Eyes: Understanding and Promoting Patient-Centered Care. San Francisco, Calif: Josey-Bass Publishers; 1993.
    1. Uhlmann RF, Inui TS, Carter WB. Patient requests and expectations. Definitions and clinical applications. Med Care. 1984;22(7):681–5. - PubMed
    1. Zemencuk JK, Feightner JW, Hayward RA, Skarupski KA, Katz SJ. Patient desires and expectations for medical care in primary care clinics in Michigan and Ontario. J Gen Intern Med. 1998;13:273–6. - PMC - PubMed

Publication types