Supervision of pharmacy personnel

Abstract

Objective: To review legal, acceptable, and optimal personnel practices.

Data sources: A general literature search was conducted to identify appropriate material. In addition, the personnel manuals of several organizations (large and small) were reviewed for alternative ways to address similar problems.

Data synthesis: The cost of personnel is often the largest single non-drug expense in a pharmacy's operating budget. Pharmacists rarely receive comprehensive training during their professional training to address the unique issues of supervision. A review of the basics of supervision, and some topics unique to pharmacy, is presented.

Conclusion: Familiarity with appropriate supervisory practices can enhance productivity, improve morale, and create a better practice environment.